Customer Support and Moving Assistance
It’s advisable to book at least 2–4 weeks in advance, especially during peak times like weekends or end-of-month periods. However, we accommodate last-minute bookings whenever possible.
Our team handles everything from packing and disassembly to transportation and reassembly, ensuring a seamless transition to your new location.
Yes, we offer basic transit insurance for all moves. For high-value items, we recommend additional coverage, which we can discuss during the booking process.
We offer full packing services, but if you prefer to pack yourself, please ensure all items are securely packed in appropriate boxes.
Absolutely. We have the necessary equipment and expertise to handle specialty items. Please inform us in advance so we can plan accordingly.
For safety reasons, we cannot transport flammable, hazardous, or perishable items, including chemicals, gas bottles, and certain cleaning agents.
Costs are based on factors like distance, volume of items, number of movers required, and any additional services such as packing or storage.
Yes, we provide real-time tracking for your convenience. You’ll receive updates and can monitor the progress of your move.
Yes, we operate 7 days a week, including public holidays, to accommodate your moving schedule.
We believe in transparent pricing. All potential charges are discussed upfront, so there are no surprises on moving day.
Ensure all items are packed and ready to go. Label boxes clearly, and keep important documents and valuables separate.
While your assistance isn’t required, you’re welcome to supervise and provide directions to ensure everything goes smoothly.
In the rare event of damage, please contact us within 48 hours. We’ll guide you through the claims process to resolve the issue promptly.
Yes, we provide interstate moving services to and from Adelaide, ensuring a safe and timely relocation.
We understand plans change. Please notify us at least 48 hours in advance to reschedule without incurring additional fees.
You can request a free, no-obligation quote by contacting us via our website, phone, or email. We’ll provide an estimate based on your specific needs.